Changing Live ID

I'm trying to change my Live ID but running into a problem

1. when i try changing it on my console i get a " you can only change your ID once a month" message - Ive never changed my ID before and i have had this account for over a year .

2. when I try to change it from the web i get " email not available" message ..( new email is correct and im able to log into to it from hotmail.com)

any ideas what gives? or how to fix it? Please help 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Try the steps at this link to change your WLID

support.xbox.com/.../manage-live-id

If this doesn't work then you should contact support to help you solve the issue.

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