Changing Gamertag Problem

So last night I was at a friends house when I got a good idea for a new gamer tag, I decided to check to see if it was available on his Xbox by choosing to change gamer tag and entering a new one but NOT actually changing it. It was available so I was happy about it. When I got home and proceeded to change it all of the sudden it is not available, I try a few more that I tried at his house that were available and all of them are no longer available. I call him and ask him to check and even though it is not available to me, he can change it to it with no problem. So I test out just entering some random name on my Xbox and try the same name out on another Xbox in my house and the name is not available. So why exactly does a gamer tag lock into an account even though the person did not even change it?

 

Question Info


Last updated July 5, 2018 Views 52 Applies to:

[quote]I can't change my Gamertag (GT).
Just because you can't friend request a GT doesn't mean it is available. First of all, all GT are tied to services like Zune or Games for Windows LIVE. If a GT doesn't exist on Xbox, it might be in use on one of those services. Also, spaces and capitalization are not considered when looking for available GTs. For example, "Major Nelson" is the same as "MajorNelson" is the same as "MaJoR nElSoN". Basically if the service says the GT isn't available, it isn't available.

I heard old GTs are being re-added. When will "This GT" be available?
There is no schedule or estimated dates for when certain GTs will become available again. GTs are not an on-demand service. They will be available when they are available. [/quote]http://forums.xbox.com/xbox_forums/xbox_support/f/12/p/19165/121234.aspx#gt

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I had this happen when my nephew and I were checking out tags for him. After I cleared my system cache it allowed him to change to the one he wanted. This was a while ago so it may not work in this case.

To clarify; have your friend clear his cache.

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