changing gamer tag to capital letters

all i want to do is change my already existing gamer tag from lower case letters to upper case letters, i dont mind paying the 10 dollars to change it why i do mind is having to pay double to acquire what i want, for what reason can no one at the xbox live customer support help me with this, if the only way i can change my gamer tag from lower case letters to upper case letters is by changing it to something completely different and then back again i will end up paying double the amount. so either some one is completely retarded and doesnt know how to use his computer at customer help or its just flat out false advertising which is illegal', why hasnt some sort of update that addresses this issue already happened yet why cant i just call some one at customer support and them say no problem sir i see you account right in front of me and to change that we will need 10dollars that would sound great to me but no they cant help me. they cant even help me put a new credit card on my account what  is customer service good for if they cant address issues that people can fix on there own by researching it them selves. hell you probably would need 10% of your customer service if you would just give us dedicated servers you say you cant afford it well you could if you got rid of 90% or your customer service that can only help you with things any [mod removed] can figure out on there own [mod removed]

 

Question Info


Last updated July 5, 2018 Views 860 Applies to:

We certainly appreciate the fact you are frustrated, but please refrain from profanity or attacks - that is not allowed on the Xbox.com forums. 

Regarding your issue, currently the only way to accomplish this is to do as you mentioned, change it to something else then change back. We apologize for the inconvenience.  

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so its 1600 microsoft points to change my gamer tag thats not whats advertised. false advertisement i think is illegal and if you want to argue that im only changing the appearance then it shouldt cost me anything because id be changing its appearance not the gammer tag it self. can you please explain to me why some one at microsoft cant change it manually why is it so hard to just point and click    

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it is not false advertisement captilization in cloud is does not change a name

so you do need to change it to something else before you reenter it

 

if you want to change the caps thats is USER error

before you click enter you should review your name

 

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I think they should just remove the pay to change gamertag system, merely because we already pay for getting onto xbox live,we obviously have to pay for the games to buy and play them, and then if there is a DLC pack e.g Call of duty map packs and many others and then we have to pay to change our gamertag is well, and im aware of changing it once for free but what if people joins clans and then quit or get kicked and then join others , then cant possibly do that without paying or buying MS points, this is bad for miscrosoft's own self merely because xbox users are getting ripped off of of there money and for example kids, their parents have to work hard on there jobs and come back home only to find their kids crying, whining and shouting about getting their new xbox DLC pack or changing their gamertags, well im pretty sure that parents and other xbox users will get frustrated of this and then leave and stop playing xbox, which will leave microsoft out of buisness .

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