Changing from a child account to an adult account?

Hey there,

 

I've been a member of xbox live for quite some time. I am 20 years old now, live on my own, and pay for my own xbox live.However, the account that I spend my time on is limited from most things that come with a gold membership since I signed up for the service as a child, it required approval from my father using his credit card, and his email and password (all of which I do not know, minus the email address).There are plenty of parental settings, marketplace blocks, and other things preventing me from using my account to the fullest.

For example, I am unable to purchase things from the marketplace with an 'M' rating. I am unable to watch videos for games with an 'M' rating from my xbox. My gamercard does not show my recent games/achievements, etc.

There is currently no way for my to remove these parental settings. I am unable to get the password for my fathers email, which is required to change any parental settings. My account will forever be a youth account.

The obvious solution is to simply abandon the gamertag and simply make a new one. However, there's been years and years of time spent on this gamertag. Previous game saves, difficult achievements have been unlocked, and much more makes it a very difficult thing to do to abandon this gamertag.

What can I do to remove all parental blocks from my account, since I am clearly not a child anymore, without getting the password to my fathers email?

Thanks.

 

Question Info


Last updated July 5, 2018 Views 77 Applies to:

Looking at the instructions, it doesn't look like you need the parental information. This is how to promote an account -  support.microsoft.com/.../945418

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