Changing email's

Yes, I am trying to change my email address on my account but it's not letting me.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

You'll need to wait 30 days without making ANY changes on the accounts.  Don't reset the password.  Don't download the profile to an Xbox.  Don't add or change the security proofs.  These things can trigger a brand new 30-day waiting period, meaning you'd have to wait a whole month before you can change the Microsoft Account email.  This is a security feature to prevent you from being locked out of your account in case someone hijacks it.  Nobody can bypass the security features.  It just requires patience.

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I''m having the same problem, any advice?

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It just says, "Sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/AccountSwap".

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Could you give us a little more information?. What exactly is happening, any error messages etc.

It would make it easier to offer help.

 

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