changing email

When I made a live account I put in an email address that can't exist. [MOD REMOVED] there's no such thing as that I know of. I mean't to put but I was being dumb. I have no idea how to change that. I put in a new billing email but it didn't change the actual account email. How do I go about doing that.


Question Info

Last updated July 5, 2018 Views 8 Applies to:

Howdy Recon,

Sorry to hear you're having issues with your e-mail.

I would suggest trying the steps in our article to Switch your Gamertag to another Microsoft Account to transfer your current GT to the account you want.

If you're unable to go through those steps, I would recommend contacting our Phone Support team. They may be able to look into your account with you and work on getting things sorted out.

Please keep us posted on how everything goes. 

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