Changing banned account gamertag.

My post was deleted from the banned account section, so I figured this would be a better place.  

My account is banned, I don't care anymore it's been over a year. I want to change my old account's gamertag to what ever so I have the ability to change my new account's gamertag to what the old one was. I tried logging onto this website on my old account to change it, but I apparently don't have access to that on a banned account. Can anyone reset/change my old account's gamertag so that I have the ability to pay to change my new account's gamertag.


Question Info

Last updated November 2, 2018 Views 339 Applies to:

Hello xboxizdotcom! I do apologize for this, but once a Gamertag has been permanently suspended from Xbox LIVE, it can be quite some time before that name is availiable again. So since the account has been suspended, you will be unable to change any account information, including the Gamertag until Microsoft decides to reset old unused or Suspended Gamertags again. I hope this helps!

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