This account is somehow in Canada, due to it being hacked recently. I got it all settled out, so it's okay.
How do I change it back to USA? I'm now on a different MSP schedule. I can only buy 500, 1000, 2000, etc. I need to buy 800 then 400..
Once an account is created the region can not be changed unless you live in one of the nine newly added regions to XBL, which you do not and Canada is not a one of the Account Migration Regions.
So it had to have been a Canadian account to begin with.
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Customer service told me the same thing when I called in