changing account

how do i change my account to a non child account? trying to signup for net flix and it says i have a child account so i cant signup


Question Info

Last updated July 4, 2018 Views 6 Applies to:

If you are over 18 years old you can promote your child account to adult.  However, if you are not over 18 there is nothing you can do. 

Also, if you are part of the family gold pack and are over 18 please be aware that all sub accounts on the family pack are considered child accounts while they are part of that package.  The only way to get around that for your account is to have it removed from the family pack.  If you are and choose to be removed, you will retain your gold status and can be re-added after 5 days.

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