Changing a child account to an adult account.

does anyone know how to do it? I went on what i thought was how to change it, but then it was asking me to put in my credit card details, so that cant be right..........

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Yes, that is correct. If you are now over 18, you should have the option to "Promote account" Part of that process is to add new CC info, or just re-enter the CC info that you already have on file. Congrats on adulthood!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Here is a sticky post we wrote up that covers some of the basics of child accounts and promoting. Hope it helps.

forums.xbox.com/.../31.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.