changing a child account to a normal account

When introduced my girlfriend to xbox, we made her an account linked to mine. Mine being the parent account and now she wants it removed so she can have her own independent account. I for the life of me can remember how to do that so was wondering if anyone could help me out. 

please and thank you

-iglow

 

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Last updated July 5, 2018 Views 7 Applies to:

i would like to know also, my account is a child account and i created a parental one so i could have mine and i deleted the parental account from my xbox and then i gave it away and my account still has the parental one connected to it so if someone could please help that would be great!!

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well pandagirl you can go into the parental account windows live id and manage child accounts and remove it

however the account will remain a child account

until the age of the gamertag reaches 18 you cannot promote it to an adult account

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DX but i dont remember it :(

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you would still have to add a parental email to manage the windows live id

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i kno but i forgot the email...and the gamer tag and all of that :(

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Hey Panda, if you don't know the email address on the account, phone support may be able to help out, provided that you can answer your security question, and that you can provide the relevant personal information tied to the account. iGLOW, this link should have the information you need in order to remove a family pack member. :-)

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Thanx Fitzer! :)

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