Changed my GamerTag while playing Dark Souls and lost my 120h Savefile.

While playing Dark Souls I changed my GamerTag (first change is free) from the original and randomly created GT into one that I authored myself.
The next time I started the game I found out that the Save file is tied to the specific GT and since I had change my GT, my save file of ~120h worth of playtime couldn't be loaded.

It was first after searching the internet trying to figure out what was wrong that I learned through unofficial forums that the save file is tied to its specific GT. After learning this I just figured that I'd change it back since I put a whole lot of effort and time into that character. However, when trying to change my GT back I learned that it now cost me 15€!

I was never informed of the defect that the save files are bound to the specific GT and frankly I don't care that much what my GT is, I just want my save file back and I feel it's wrong that I should have to pay 15€ just to have it back.

Is there any administrator here that can help me with the issue?


Question Info

Last updated July 5, 2018 Views 29 Applies to:

Saves are tied to specific Microsoft accounts but changing the tag should not affect your ability to load a saved game on that account.

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