Changed an old Windows id email to a new one = can't log in anymore

Okay, so I am getting a little bit angry at the moment. I finally changed the old email of my account, Ede 15, to a new email which suddenly has already this user I am logged in with?? Now, when I try to log in to my Xbox using Xbox Live, it doesnt work. Not with this email, not with the old one. When I had changed the email, it said that the email this "User3374758538e8484" what ever it is has, will be functional on October 5th. So is it suggesting that on that day, I will have my Ede 15 on this email I use now, and this user will be deleted over my own account? Or what did I do wrong, and how am I able to get my ede 15 bag into a working Windows id?


Question Info

Last updated July 5, 2018 Views 3 Applies to:

Hey there Ede,

Sorry to hear you're having issues with your account.

Just to make sure that we're on the same page, did you follow the steps in this guide for Switching the Account associated with your Gamertag?

It sounds like you may be at the 30 day waiting period between Steps 4 and 5. 

Please let us know if those are the steps that you followed or if you tried something else and I've misunderstood. 

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