Change Windows ID - Help

Hello Everyone,

I want to change my current Windows ID to my new one but every time i try to change over, it says cannot done "not in same country" which is incorrect as both accounts are showing UK.

Any help much appreciated...

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey There,

 You may have encountered this problem if you have recently changed your windows live ID for the account. If this is not the case, i suggest trying once again with a different windows live ID that you have full access to. If it is accepted, you will not be able to change your windows live ID for another month, So be positive that you will have access to the new ID. After you have tried those both, i suggest changing the countries on both accounts and trying once again.

If the problem persists, i recommend contacting Microsoft directly.

Have a nice day, and good luck.

-Nick

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Regions can not be changed on any account.

Verify both are of the same region @ account.live.com

Also you can update the email at that site as well.

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Hey there! Can you please ensure that your GT profile region does in fact match that of your new WLID? You can check your profile region by logging in at https://billing.microsoft.com and checking under Personal Information. Does the region of the profile also match your physical location? Let us know, thanks!

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