Hey guys. In the past few days I've had terrible experience with the service and couldn't find any solution.
I have a windows Live ID account that has been made in the past. I live in Germany, but my region is set to US, which I can't recall if it was by default or if I set it on purpose like that (which would be kind of stupid, don't you think?).
I want to change my region to Germany but I can't see how this is possible.
I read everything in the forum (Managing accounts), in the Billing information (billing.microsoft_or_something.com), found out that there is only phone support for Games for Windows Live (which sucks, I don't plan to call the US) and tried everything else I could think of and I can't! Now, having an account with this region is fine but I cannot add MSpoints because the minute I click on redeem code I get reverted to the first page (tried with 3 browsers) and when I try to buy points in the conventional way it wants my US address.
So, when I choose "migrate accounts" I get a list of countries like Hungary, Russia and China or something but I do not get Germany. I read that 'Xbox live' is not available in Germany'. I decided for the sake of completeness, to change the region down on the page and then create a new account. On the next step, it is asking me for a land and I choose Germany and everything is fine and working - I can buy stuff, redeem code, etc. (that is what happend with my US account probably, as I always choose English as a language and it has probably set it for US by default).
Yet I do not want to start all over again with my game (AOEO, I wanted to buy premium content), so is there a way, to get it to work for Germany, with my original account?