Change parental e-mail

I've been having trouble downloading any content on xbox live rated “M” for mature and up. I think the reason is because my parental e-mail on my account is an under age account. I've tried changing the e-mail that is linked to the account to an age appropriate e-mail but it still won't let me download the content I want. Its specially annoying because I bought the 1 year COD elite membership and I cannot download the new content. Please help.


Question Info

Last updated July 5, 2018 Views 1 Applies to:

If you are under 18 then that is the reason that you can't download the rated M content.  You will have to get your parents to give you access to those downloads through the Family Settings on the console.

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