I am trying to change my email login for this gamertag.
I have already successfully made the new account name, but I keep getting this error code:
Status Code: 801 540 16
How can I go about fixing this? I no longer want to use my old email.
I would contact support as that error code shows that it means the email is attached to two different gamertags.
You can request a call through
support.xbox.com/.../contact-us or by calling 1-800-4-MY-XBOX :)
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Click on Request A Call at http://support.xbox.com/contact-us?xr=footnav#0:8:3 then explain what error
message you got