Change Live Account before Renewal

My son has a Gold Live account that comes up for renewal in late Jan. I would like to switch it to a family plan before the renewal date. How can I do this? (When I try under Manage my Account, it only allows for the Family Plan to start when the current single plan expires) Thanks

 

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Last updated July 5, 2018 Views 0 Applies to:

Hi there - you can certainly upgrade to the Family Plan while he is a Gold member. Our FAQ details how this process works: www.xbox.com/.../FamilyPackFAQ

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