Change in y Account

Accidentally changed my country and wanted to change it back to U.S., my son who moved without my permission, I left my account on, please hope you can help me to put  the right location because the site suggests that it may from year to year, i need to contact microsoft, i really need help!

Thanks from now

 

Regina Antunes.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

The migration tool can only be used once every year and cannot be used to migrate an account to the US.

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but, now my account has been moved to South africa and i can't pay anythng, like age of empires online premium pack, neither then moved to brazil? i need to change that south africa country!!!!

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[quote user="Lord Edward I"]

but, now my account has been moved to South africa and i can't pay anythng, like age of empires online premium pack, neither then moved to brazil? i need to change that south africa country!!!!

[/quote]

If it's your account that's been moved, then it is not possible to move it back to the US. You can only move it to a new Xbox LIVE country, not an existing one.

In order to stop this from happening again, you might want to enable the passcode feature on your account.

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Right, but what i do now? if my age of empires online level 15 and REALLY want to buy the premium pack and can't buy it because of south africa region.

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[quote user="Lord Edward I"]

Right, but what i do now? if my age of empires online level 15 and REALLY want to buy the premium pack and can't buy it because of south africa region.

[/quote]

You won't be able to buy it. Well unless you are planning to go to South Africa, then it's not possible.

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