change accounts as in a mistaken child account into a adult account

When making my xbox live account i made the mistake of making my main account a child account i was just wondering if i can change that setting and become the admin adult account

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Sorry to hear about your problem.

 

But, once an account's age is set, it cannot be changed until the holder's registered age is 18.

 

Take a look at this link for help in changing a Child Account to an Adult Account:  http://support.xbox.com/en-US/xbox-live/online-privacy-and-safety/online-safety

 

If you cannot wait, then unfortunately the only way to change the account would be to create a new one.  If that is the case, however, none of your achivements/DLCs will transfer.

 

You can try contacting Xbox Support (http://support.xbox.com/en-US/) to see if they can help transferring any remaining Xbox Live credits.

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To promote a child account to an adult account

Sign in to Xbox LIVE by using the account that you want to change.

Go to Settings, and then select Account.

Select Promote Child Account.

Note The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth. This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United States). The legal adult age varies by country and region.

Follow the on-screen instructions to promote the account.

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