Hi, we are trying to set up my son's xbox for Live. My husband has installed a Cat 5 cable connected directly into the modem router and his xbox but it won't connect. However, when we took the router up to his room and tried the cable that came with his xbox directly from the router to the xbox is worked fine. We've been through the test connection procedure several times but to no avail. Why would the Cat 5 cable be different from the one that came with his xbox? Help!!!