carn't recover gamertag

 when i try to sign in to xbox live it say's account it's valid  So when i try to recover it it still say's it's not valid. It's my son's account and i don't know if he has changed any of  the infomation or not. So is there any thing i can do or shal i just forget it any help will do thanks 

 

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Last updated July 5, 2018 Views 0 Applies to:

Please tell me what the full error message is and if there is any error code with it.

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I am having that trouble to and right at the last second when im recovering it says Cant Connect To sign up :S

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Are others able to recover their GTs to your console? Can you recover your GT on another console? If so, can you move it to a USB device and move it  back to your console?

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