Can't Turn Off Auto-Renewal!

So I phoned up the support helpline to turn off my auto-renewing XBL and was told to turn it off through Xbox.com, but everytime I click no and 'Submit' I get an error message below saying it's not working.. any ideas guys?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You will need to phone Xbox Support to that they can turn of automatic renewal as since the update on xbox.com, you cannot turn it off yourself.

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