cant transfer, how to delete the corupted profile?

Switch consoles and can't download profile to this system, its telling me that xbox live cannot download profile at this time error code 80070005.

the fix on the other post isnt working for me since i cant find any profile on my new console to delete.  im using my old hard drive btw

 

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Last updated July 4, 2018 Views 1 Applies to:

Try deleting your profile, clearing the cache, then redownloading your profile. :)

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Hey there Sodeskane! I understand you are having some trouble downloading your profile on your new console. You mention using your old Hard Drive, but did the new console come with a new Hard Drive? If so, try using that with the console and then download your profile.

Also, do other profiles have issues when downloading to this new console? What about downloading your profile onto other consoles? Let me know if you can try that out and how it goes, thanks!

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Push the middle X button menu button go to



  1. Go to settings Blade Select system
  2. Select storage
  3. Select the device that the profile is saved on
  4. Then there is a tab Says Gamer Profiles
  5. Select the profile you want gone and click delete 


Then I would try to download it again it may not download just because its all ready in the drive just corrupt

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