Cant stop renewal because i havent been billed yet for this months renewal

My name is Chris (tag: Noroimaru) and i live in Greece. I bought the one month gold sub option using my debit visa electron card at the end of may and when then time came to me renewed again at the end of June, even though i didnt have enough money in my account, it went through for another month and even though today i have money it hasnt billed me yet so i can not stop this by removing my debit card from my profile. To cancel the renewal i have to call by phone in the US which will probably cost me as much, or more, that to keep the subscription for a year... i need to be billed for this month before the next one gets renewed or to have the automatic renewal stopped without having to call to the US. I can cancel my debit card through the bank but that would leave me and microsoft with an issue of this months payment. What do i do? isnt there a skype id or a mail i can use to contact the support?

 

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Last updated July 5, 2018 Views 0 Applies to:

Can you not call the Greece support number?

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there is no Greek support number, i have my account as Greek and all the menus are in Greek but when i press the support option it only has 00800 44 12 8732

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Yeah, that's the number that comes up when I looked for a Greek number too.

Unfortunately, phone support are the only ones who can help with billing issues.

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if i cancel my debit card and they still havent billed me (its been 12 days and they are supposed to bill you max 3 days after) whats gonna happen? can i get in trouble? the number is in the UK but it doesnt change anything :/

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If they try to bill you and can't, they'll suspend your account and you'll have to pay off the balance owed before they'll unsuspend it.

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and thats it? i cant login unless i pay the balance? nothing more... serious?? :P

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right

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well i ll probably just have to call that number, i hope its cheap cause i ll want to log in , in the future

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