Cant sign into my xbox profile

My gamer tag is 'Sir Josh NZ'. I dont want to use xbox live or any of that, I was happily using xbox now it prompts me for email and password and gives me an error code when I try sign in on my consol. I used my parents email/pass and get the same result. Made an accont on this website using the email that I used for Sir Josh NZ and it created a new gamertag which I don't want -  I dont want to set any security proofs I just want to be able to sign in again so I can continue progressing through games.  

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hi Josh,

Sorry to hear about the account troubles. You say you are getting an error code. What would be that error code? Letting us know the error code will help us begin troubleshooting. 

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