cant sign in to xbox live

ive been trying all day i cant sign in to xbox live

when i test the connection it says that im connected to the internet but cant connect to xbox live

i really have no clue when it comes to games consoles please help!

theres also some sort of error status thingy

w: 0000 - 0000

x: 0000 - f001

y: 0088 - 1ce0

z: 0000 - 0000

id: 0006 - 0000

 

Question Info


Last updated July 3, 2018 Views 4 Applies to:

This problem has been happing throughout the day it seems. please shut down your xbox, wait 30 seconds. Turn it back on and try again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i tried this morning and gave up after half hour and its doin it again now! just tried turnin it off then back on but its still the same!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Things I would try then

first note that I believe if you wait a bit of time and try again you should be able to connect. However you can try to

A) clean out your system cache

www.ehow.com/how_2293053_clear-cache-windows-xp.html

B) Softreset all network devices your xbox is connected to (turning off your modem, then router, then xbox, waiting 30 seconds then turning your modem, then router, and finally your xbox back on)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ive tried all that and i left my xbox for a few hours earlier cuzz i couldnt sign in and still nothing!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sorry to hear! Then this is something on Xbox lives end and nothing more the XBA / Xpert team can do to help. Lets hope it is back up for everyone soon!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

support.xbox.com/.../xbox-live-status.aspx

the service is down now you can watch the server status here

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Same here, This sucks... Hope it gets fixed soon. I am new to the XBOX. PS3 has been my thing. but they really pissed me off with that whole hacker crap... This problem now doesn't make me happy.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I been getting this problem too. They say that there working on it right now and it will be back later this day.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I been getting this problem too. They say that there working on it right now and it will be back later this day.

Same problem here as of today. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.