cant sign in to xbox live

Hi guys i cant sign in to xbox live. The problem is the email that i used to register up was hacked last year due to high amounts of spam so microsoft shut it down. So now when they ask for these proofs the email wont sign in because it doesnt exist anymore. I havent had a problem for about a year and now i cant sign in even though ive recently just brought another 12 months live. So angry because they are asking for old emails i contacted through the registered email address but i cant check any because i cant get into that email address so stupid. So now i keep sending out these forms with guess topics for emails and guessed folders. Can someone help please. The gamertag is SmithyEightySix


Question Info

Last updated July 5, 2018 Views 21 Applies to:

Hey there Marlin! I understand your original account is no longer accessible because the email address is no longer active. For that you'd need to contact us directly and speak with an account agent. They may be able to help you regain access to your account. Let us know how that goes, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.