Cant sign in or delete

i cant delete my account off my console it says action cant be performed at this time. i cant sign into it cuz it says this profile cant connect to xbox live on this console. i also cant recover it on any other console. plz HELP ME!!!!!!!!

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

Hi there TUBULARFOOL1! Let's see if we can get to the bottom of this. Can you tell me the exact error message you're seeing on your console? Can you recover alternate profiles on your console?
 

To start troubleshooting, can I have you log in to accounts.live.com to see if there are any notifications or messages regarding your account status. Let us know what you find!

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when i try to delete it off my console or transfer it it says this action cant be performed and when i try to sign in at one point it said this profile cant connect to xbox live on this console and my friend tried to recover it but he dont remember what it said.

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it didnt say anything when i signed in to my account on there and yes i can sign in other accounts.

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do u have internet

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yes i have internet

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I would suggest you have a look at accounts.live.com and see if there are any notifications regarding your account. Failing that disconnect your Xbox 360 console from the internet and then try and delete the profile.

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i have tried many times on accounts.live.com and it didnt say anything. i tried to disconnect and delete it and it wont let me.

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Hey there Fool! Since you can't sign in to any console, I think this is more likely an account issue than storage or hardware. That said, if none of the troubleshooting we've provided here helps, I would advise you to contact us and speak to an account agent directly. Perhaps there is something on our end we can assist with. Please let us know how that goes, thanks!

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thanks ill try it.

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Let us know how it goes TUBULARFOOL1! We'll be here to help. :)

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