cant renew my account

i am trying to renew my monthly xbox live gold however when i try to sign in it says i have to update my profile which i sometimes try to change however it does says it can not authorize it. or when it says please update profile if i go back it says that im signed in to live but i have no friends and no messages and i cant play online or add friends again.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You have to sign in and sign back once you have renewed your membership.

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