Cant remember password and get error message when trying to reset it

I forgot my password and am unable to reset the password and customer support couldnt help what should i do.

 

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Last updated July 5, 2018 Views 0 Applies to:

Hey Mouthy, why couldn't phone support help? If you were unable to answer the personally identifiable questions presented by phone support, I'm afraid there is nothing they can do.

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Well you can try windowslivehelp.com and fill out the password reset form

When you are presented with alternate email or secret question

Select other options

This will bring up the windows live Id validation form

You will have to fill out as best you can

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