We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
cant recover Xbox profile (customer support sent me here)
So i was told to go to fourm 16 but couldnt find so... But my problem is that my account has been suspended til 2/2/14. And i can't recover any profiles not mine or my friends whixh the guy said my Xbox has been lockout so i can't reccover anyones profile.
But he said to come here and that you guys can unlock my xbox so i can download my friends profile and mine. So i know my account is suspended but why can't i download other profiles my brother-in-law cant play or my friend.
Did he say whether or not your console is banned or just your account? Because if your console is banned NO ONE can connect to Xbox LIVE from your console. Also, this is the wrong forum to get in touch with enforcement team. Try going down to the forum
that says "My LIVE account was suspended".
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