cant recover profile

 i was lagging like crazy and was fed up of trying to join parties, so i decided to watch a video on the dashboard and it came up saying my xbox live connection had timed out. so i looked on the forums and people were saying to delete my profile and then recover. so i deleted it and now i cant recover it again. it just saying cant recover profile? please help ? 

 

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Last updated July 5, 2018 Views 10 Applies to:

Go to https://login.live.com (scratch the www You don't need it) ......Reset your password****put in your email leave the password portion blank then click the link that states Fogot Password  (((((( make sure you have access to your email the 1 you used to sign in here))))))  then after reset clear your cache go to my xbox>memory>high hard drive press Y (not A) clear cache then recover your profile

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For lag run a ping test  Command Prompt (looks like a chalk board ) for ur pc Type in Exactly

ping www.google.com -t

Let test run for @ least 5 Min's

to STOP CTRL+C

Packets lost if 0 that's good

If you see a maximum of above 100ms (that means ur signal is all over the place call Ur internet provider)

and do a powercycle (unplag modem and router from the wall ) make sure you turn the xbox off first and remove Ur adapter (if you have 1 ) Let everything reset for @ least a few Min's

Then plug everything in 1 by 1 allow each thing to reboot b4 u plug in the next item then turn on ur xbox then plug in ur adapter

Another thing to try is restore your system to factory defaults (http://support.xbox.com/en-us/pages/xbox-live/troubleshoot/connection-issues/cant-connect-to-xbox-live-wizard.aspx (this gives you the steps and screen shots )

You should be good to goooooooooooooo

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