Cant recover or Sign in

I was playing skate all day yesterday and my bio and gamerpic etc erased.I decided to recover my account bring it back normal but it would give me.'Xbox live signup is currently unavailable.Please try again later.'So now i cant sign in because its not fully recovered and i cant fully recover it and i call xbox live support and they told me to come here.

 

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Last updated July 4, 2018 Views 0 Applies to:

Have you run any connection tests and have they shown any errors?

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No errors at all.My email is fine and my connection to xbox live and the network is fine.

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Please try deleting the corrupted profile from the Memory section in System Settings (but be sure to delete the PROFILE ONLY), and then try recovering again, to see if that does the trick.

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I know what you are talking about but i dont have any corrupted files.

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i am also currently having problems recovering my account details. tried doing the delet profile thing but didnt work. any help would be appreciated. cheers

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Soljak, are you getting the same error message as above? At this point, you may want to try recovering the account on a different console and network (at a friend's house, for instance). Let me know how it goes!

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