Can't Recover my Gamertag!

Hello, 
When I try to Recover my GT, I get the message: "Can't recover" or "Can't recover your profile". After that, the pop-up shuts down, and I need to fill the information to Recover again.

 I have tried to "clear chache", deleting my profile and try to Recover it again. Nothing have helped.

How can I fix this problem? (I have already contacted the support over mail).

 

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Last updated July 5, 2018 Views 7 Applies to:

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Are you unable to recover any account to this console? Are you able to recover your account to another console?

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I Recover my Gamertag every week, on two different consoles, and before now, I hadn't problems with that. So it's very weird, that it won't let me Recover ...

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[quote user="ggluk"]

I Recover my Gamertag every week, on two different consoles, and before now, I hadn't problems with that. So it's very weird, that it won't let me Recover ...

[/quote]

Instead of recovering your gamertag on different console every week, you might want to store it on a USB flash drive. That way you can just take the flash drive and swap it between consoles.

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It seems that you have not reading this forums:  DO NOT CONSTANTLY RECOVER YOU TAG!  It is meant as a last-ditch effort.  If you will look, you will see that constant recovery can and will eventually corrupt your account.  That sounds like that is just what has happened.  You need to do the suggestion and put your account on a USB stick or justswap hardrives if possible...if you can ever recover your account again.

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This is the first time I ever visit this forum, so no ... i hadn't read about it.

But thanks for answers - now I just hope that I can recover my GT again.

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