Can't Recover My Account

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I have a major problem. I have an old Xbox live gamertag with 200+ game saves and over 42,000 gamerscore. The problem is that when I set up the account, the email and password were fake. This was fine until I lost the profile during a transfer from the console to a usb (my only way to transport the gamertag). Now I am unable to recover it. I have called xbox support numerous times and always get the same response: try the live account recovery. This would be fine but the security question is so vauge that I don’t recall the response and without an email or password I can’t recover. I have been rejected 5 times already and may just sell the xbox if this problem cannot be resolved.

 

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Last updated July 5, 2018 Views 3 Applies to:

If you cannot provide the information required in these forums or by phone support, you won't be able to access the account.

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Tried both. That is the form that I've done 5 times.

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There is no phone support. Their system is broken. If I am able to give the real credit card attached to the account along with the name and location, shouldn't that be enough.

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I cannot access my account either i wanna get back online with my friends but my gamertag wont go all the way through can yall help me

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I assure you, there is a phone support. What region are you in? You can check this page for contact numbers, but make sure your Xbox.com region is correct (upper-left hand corner) support.xbox.com/.../contact-us.aspx

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