Can't recover gamertag

Whenever I try to recover my gamertag I get the error message "The game couldn't start. Try downloading the game again."  Then it puts me in a "Downloading updates" screen. I've tried clearing the cache and formatting the hard drive. I have also tried restarting everything. I've tried removing the memory unit and putting it back. What do I do?

 

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Last updated July 5, 2018 Views 1 Applies to:

Have you tried removing the memory unit completely and trying a different one (HDD or USB)?

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