Can't recover account?

Hey, I'm trying to recover my xbox live account from my friends xbox, and it's not letting me. I have put in the correct information for it to recover to my console.  The only message I get is-- "Can't recover your profile" If I could get some help, that would be greatly appreciated!

 

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Last updated July 4, 2018 Views 0 Applies to:

something wrong with xbox server today.

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