Cant recover account.

Okay so i tried to sign in to my account and it tells me the invalid information recover account and then i called support told them they said it was an unauthorized access and 15 days later i got an email saying no evidence of fraud account unlocked. i tried to recover my account myself  and the person who stole my account apparently didnt change the password so it started downloading and when its almost done it says xbox live signup is unavailable at this time. Please Help.

 

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Last updated July 4, 2018 Views 2 Applies to:

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Well it has code of conduct all over the account so a good bet is it is suspended post here forums.xbox.com/.../41.aspx for more info.

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I can sign in on the website...... why cant i recover my account i had a bio ban awhile ago never changed it from code of conduct  but my account got hacked and when i try to recover that happened

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If you believe your Gamertag is being accessed by someone else, please call phone support back for help securing your profile and information.

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