cant receive messages

can someone help me?

before i went eating everything worked fine, but when i turned my xbox back on i couldn''t receive any messages and people cant join me.

when i turn my xbox off and back on again i see all the messages i''ve got, but still there wont pop up any message when im back online

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

You may want to redownload your profile and clear your system cache.

Go to settings>system>storage>HIGHLIGHT your hard drive and press Y, then select clear system cache.

To redownload your profile, go to settings>system>storage>"Your Hard Drive">Profiles>Select your profile then delete profile.  PROFILE ONLY.  Deleting profile and items deletes your saved data, and you don't want that.

Restart your console then hit the xbox button and select "Sign in".  The second last option is Download Profile.  Enter your email and password and that should resolve your issue.

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