Cant put my Name on Account

I recently bought a xbox360 conseal and made a xbox live account and it will not let me put my name Matthew on the billing info i can also not put Matthew in my name motto or bio on my account and i cant save a film clip in any game with the name Matthew it tells me the word or phrase entered in not allowed on xbox. i dont see who the name Matthew Is not allowed on xbox can some one help thanks.

 

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Last updated July 5, 2018 Views 1 Applies to:

this is a problem which only the xbox customer service team can solve, you will need to contact them by going to xbox.com then support

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