Cant Purchase Points for DLC

I am part of the beta program and I am trying to purchase DLC for Halo 4 and when I go to purchase it doesn't tell me I can swap with the X button to buy with cash value and it gives me this error code. 80153411 I called xbox live support and she assured my credit card was good and should go through but it says I have a points balance issue and cannot purchase. I am on a different xbox console now because I traded mine in towards the xbox one. What could be the problem I would like to by some DLC and games.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

The console you are on now does not have the beta by the sounds of it.The only way you can purchase anything is by using your profile on a console with the beta on until the updated dash is made public.

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