Cant process update

I cant update my xbox, I get an error saying "update failed". It tells me to go to www.xbox.com/support with status code: 3F4A-3F4B-1380-0702-C000-0099

I put it in and it says "There are no results" 

Anyone else get this? I cant update so i cant get online.

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

This error occurs if your console has been tampered with or modified. Your console has been banned from Xbox LIVE and can no longer connect to Xbox LIVE, install software updates, or play new games that require a console software update. Learn about Xbox LIVE console bans.

Physically disconnect your network cable or remove your Xbox 360 Wireless Network Adaptor from the console.

You can use the following steps to turn off the automatic sign-in so that you can play games offline. To turn off auto sign-in:

  1. Restart your console.
  2. Select No if you are prompted to update your console software.
  3. Press the Guide button on your controller.
  4. Go to Settings and then select Profile.
  5. Select Sign-in Preferences.
  6. Set Profile Auto Sign-in to "Off".
  7. Press B on your controller to return to the Xbox Dashboard.

Your console can now play your existing games offline. Any future attempts to sign in to Xbox LIVE or update your console software will result in an error.

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