cant play on xbox live when i do have it

i just got live but when i played black ops and try to go on xbox live it says gamer profile is not allowed to play xbox live then i tried different games ot still wont let me play xbox live. after i checked the settings so that im allowed to play but it still wont let me. when i tested connection it was right but is said something bout NAT. plz someone help me


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey there, the reason it says you cannot play on live is because your account is a Free Silver account. To play on Live you will need to upgrade to a Gold Account. As for you NAT problem, check out this page on the Xbox Support site:

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