cant play live now ???

I now have a notice come up that says, the current profile is not allowed to play on xbox live. any help would be great

Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

There was probably a service alert at the time which means part of the LIVE service was down.You could try clearing your cache and checking the date and time on your console and making sure its correct.Also your profile could be corrupted.Delete it and then where you sign in as your avatar on the far right you'll see the option to download your profile.Try these and see if it helps.You'll have to have the email and password for your MSFT acct. to redownload your profile.

Also having same issue too. I did all that and not working. Guess service is down

Wasn't Microsoft starting up the other 300,000 servers this week in prep for Xbox One?  Or did I misunderstand something?