Cant pay my 3 month gold suscription for 125 pesos that is a one day offer on my xbox console

Posting here from Cancun been trying all day to pay my xbox live account to gold and its not working so here are the specifics.

What type of payment method are you trying to add?

Added Credit card and paypal

What error code or message are you receiving?

xbox live cant retrieve information try again later status code something

What region is your account set to? 

Mexico Latin america?

What region do you physically connect from?


What region is your payment method's billing address in?



Question Info

Last updated July 5, 2018 Views 2 Applies to:

Please post the exact status code you're seeing. It'll help narrow down the issue.

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