Cant Obtain IP adress from router or modem

So my xbox live had been working fine untill it stormed today. it was a bad storm and my power went out at first i had no internet so i thought maybe it got blown up by lightning... well i then came to find out my wireless internet for my laptops and everything is still up and my internet is working just fine but it will not connect me to xbox live via ethernet cord... i have tried every step of the troubleshooting and nothing is working... help please?


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Last updated July 4, 2018 Views 2 Applies to:

Hey mate, often times those power storms can short out the ethernet port in the console. Have you tried multiple cords? How about different ports on the router? If you have tried all of that to no avail, I'm afraid the console will need to be repaired.

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