Cant Manage Account Options on xbox.com

It appears you've found a glitch in the system.

date: 11/1/2012 2:07:39 AM
code: 1CED5D9880F613
s:   miOYCRld4q38ctNP1LYpvA==
id:  83b80950-a299-4a7e-8677-d5f6f3ee4872
req:

2ffaaa55-eb3d-4027-9fd2-781dddc7c122

Im trying to turn off auto renewal but i cant go to the page to do so. Any help?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Are you using Internet Explorer 8, 9 or 10? Those are the reliable web browsers for the Active Server Pages (.asp/.aspx) used by Microsoft

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Hi,

If you're unable to turn off automatic renewal when using Internet Explorer as well then you'd need to contact phone support to turn it off.

Please reach out to phone support here if you're unable to turn it off on the website. 

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I am using Google Chrome and i tried using IE 9 (I Think), and neither worked

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You will then need to contact phone support using the link in my above post. They will be able to turn it off for you.

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try  firefox browser

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