Cant log on to XBox live

Hi, I can log in using my gamer tag but cant connect to XBox live tried multiple restarts yesterday and this morning but nothing. Any suggestions?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

[quote user="TimothyAC"]

Hi, I can log in using my gamer tag but cant connect to XBox live tried multiple restarts yesterday and this morning but nothing. Any suggestions?

[/quote]

What exactly do you mean you can "log in using [your] gamer tag"? You mean you can log in here on Xbox.com but not on your console?

Or is your console unable to connect to Live itself? If so, could you try the steps on this page here, and tell us at which point exactly the Xbox is unable to connect?

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