Cant log in on my 360

I can not log in to my live account on my 360. The email and password are the same for the forum login and for my X1. My 360 will not accept them. Any suggestions or advice? I will try here before I call support.

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Thanks. (This account is not my main account, I do have a gold membership)

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

If you go to account.live.com, and click on Security Info, check to see if your Two Step Verification is turned on?  If it's on, it will have a link that lets you turn off Two Step Verification.  If that's the case, try turning it off and see if your Xbox 360 lets you log in at that point.

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I checked and my two step is not turned on.  Any other advice??

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